It’s no secret around here I’m a huge Pittsburgh Penguins fan.
When the NHL announced last year that the 2012 NHL Entry Draft would be held in Pittsburgh at the team’s beautiful new CONSOL Energy Center building, I told my wife we should really try to go. Since getting to a game up there (I live in the metro DC area, for those who don’t know) is well nigh difficult – and expensive – it was a great shot for us to go see the new digs. Tickets, when released to the public, are free for both Round 1 (Friday evening) and Rounds 2-7 (Saturday morning/afternoon). The trick is being on hand to squeeze into the lottery for the tickets.
Because of my current work situation and schedule, I was going to be home on Tuesday, June 5 when the tickets would be released. Only 3,000 were going to be open for the public to snag, and I squared the 15 minutes or so I’d need ahead of time; no phone, no freelancing, no nothing. Just me, the laptop, and the Penguins ticket site on refresh.
What happened then was a complete disaster-turned-awesome – all thanks to Ticketmaster (disaster) and the Penguins organization (awesome). Rather than explain, I’ll simply share the emails that occurred since then. Continue reading